When you're designing labels for your product, it's incredibly important to be sure that all the information on the label is accurate. This point was brought home recently when an investigation in New York City found that Whole Foods was routinely inflating the weights of packaged foods and charging more than the products were actually worth. According to the New York Daily News, this was the "worst case of overcharging" that city inspectors had ever seen.
The investigation showed that shockingly, every single item out of 80 randomly selected packaged food items from eight New York Whole Foods stores was overpriced. The average overcharge for a package of chicken tenders was $4.13 — not a small loss for people trying to survive in one of the most expensive cities in the world.
Whole Foods has apologized and promised to refund consumers the full amount for any overpriced packaged food item, which may lead to significant financial losses for the company. Now, Wal-Mart is taking proactive steps to make sure it doesn't get hit with the same public backlash.
Last week, Wal-Mart sent a memo to hundreds of its suppliers reminding them to make sure their packaging complies with all applicable labeling laws. The retail giant emphasized that it's especially important right now to make sure the weight printed on the packaging matches the actual weight of the items inside.
"This is a reminder to our suppliers to make sure their labeling matches what's in the product," said Wal-Mart spokesman Brian Nick to the media. "We want our customers to know they can have faith in the products they buy at Wal-Mart."
For more information about food labeling and the services we offer, contact Argon today.